Getting inspection ready

Tuesday, 17 November. 11.00 - 13.00

Though we don’t know what the future holds, we do know for certain that the CQC will continue to monitor and regulate care and carry out inspection activities. At Citation we understand it’s still a difficult time for providers, with no doubt more challenges on the horizon, but now’s the time to start thinking ahead and getting inspection ready.

With that in mind, as part of the Care England 'Tomorrow’s World' series, you are exclusively invited to a free two hour webinar on Tuesday 17 November at 11 AM, with interactive discussion and Q & A opportunities throughout.

Helping you navigate the challenges
Citation’s Care Business Manager, Mick Feather (an ex-CQC inspector who trained over 600 new inspectors), has analysed 50 CQC reports and identified some key themes and issues that most commonly cause providers to fall down and deteriorate to ‘requires improvement’.

This webinar will equip you with tools, solutions and handy top tips to help you navigate through tomorrow’s world, whatever challenges and obstacles you may face.

Learn about your legal duties
In light of recent updates, Flora Neville (National Legal Presenter and business owner with extensive commercial experience) will also be discussing your legal duties as a provider, including your COVID responsibilities, as well as HR and Health & Safety best practice.

Register your place

Some of the key discussion topics will include:
• Key themes and trends from the CQC reports, including risk assessments, fire safety, and staff training;
• Handy top tips to avoid deteriorating to ‘requires improvement’ in tomorrow’s world;
• Getting the basics of your HR and Health & Safety in place, including legislative updates on topics like The Good Work Plan;
• Meeting your COVID-19 responsibilities, including COVID-19 risk assessments.

Once you have registered using the above link, please click here for further details for helpful tips on how to join on the day.