Care Home Residents Need their General Practitioners

The recent proposal from the Kent GP Local Medical Committee at the LMC England conference to remove home visits from a GPs core work, will alarm people living in the thousands of care homes across the country. Care homes are people’s homes and people living in these settings are not always able to travel to doctors’ surgeries.

Professor Martin Green OBE, Chief Executive of Care England, says:

“Care homes care for our most frail and vulnerable and we have a duty as a society to ensure their healthcare needs are met. The NHS Long Term Plan is focused on enhancing healthcare input for care home residents including visits from a GP. The recent pronouncements are contrary to our understanding of good practice demonstrated by the NHS Care home vanguard programme”.

The NHS Enhanced Healthcare in Care Homes vanguard programme[i] resulted in a national framework which talks about the role GPs play in promoting and delivering the healthcare needs of people living in care homes. That engagement will not always mean visits and the use of skype and other technologies support person centred care, but technology cannot replace the face to face reassurance from talking to your GP. This is what we all want, care home residents equally many of whom are not able to travel.

Martin Green continues:

“We think the public and relatives of people in care homes would be shocked if GPs took a stance to no longer visit care homes and it flies in the face of national policy and demonstrated good practice.

Care homes want to work with GPs and primary and community services more widely as part of an integrated health and social care system putting the individuals needs at the centre.”

As we go to the polls, we encourage care providers and families and friends to question candidates on their health and social care pledges. Care England’s vision for a long term plan is set out in its manifesto.


 Notes to editors: 

1)       Care England is the largest representative body for independent providers of adult social care

2)       Care England works to ensure that care services are commissioned fairly, efficiently and on a properly funded basis, to meet the true costs of providing quality care.  Care England analysis indicates that where known around one in five councils (20%) did not increase their base rates for either residential or nursing home placements in 2018/19, despite rising inflation and increased workforce costs.

3)       For Care England press enquiries related to this release, please contact Antonella Corby (020) 7492 4843 or email or visit

4)       @CareEngland & @CareEngDigital

5)       If you do not want to receive Care England press releases please email with UNSUBSCRIBE in the title

Care Home Vanguard Framework and includes the statement:

In the EHCH model, care providers work in partnership with local GPs, community healthcare providers, hospitals, social care, individuals and their families, and wider public services to deliver care in people’s homes as well as in care homes. Services are ‘wrapped around’ the individual and their family, who are connected to and supported by their local community. Proactive, personalised care and support becomes the norm[i]