PAC Outlines Challenges for CQC

Care England, the largest representative body for independent providers of social care has welcomed the latest report from the Public Accounts Committee concerning the Care Quality Commission (CQC).  The report warns that the new Chief Executive of CQC will have many challenges to face, but that much progress has been made. 

Professor Martin Green OBE, Chief Executive of Care England says:

“From an adult social care perspective, the key points in the Public Accounts Committee’s report are that the system reviews are helpful.  The Government needs to now show what plans it has for the oversight of the health and social care system and in turn draw lessons from the reviews”.

The report flags up that CQC’s workload will increase if services deteriorate; it is important that CQC ensures that it has the staff in place to deal with such consequences and currently 20% of re - inspections are in response to receiving information of concern by the public or others.  Another important recommendation is that inspection reports need to be produced quicker; people value fast turn arounds and certainty.

Professor Martin Green continues:

“The report, although encouraging, does demonstrate the need for better use of intelligence as an early warning system of provider quality failure especially working with local Health Watch and CCGs.  In conjunction with this it is important that CQC makes sure that digital and information collection is in place and functioning smoothly”.


 Notes to editors:

Care England is the largest representative body for independent providers of adult social care

Care England works to ensure that care services are commissioned fairly, efficiently and on a properly funded basis, to meet the true costs of providing quality care.  A Care England survey in July 2017 noted that 45% of providers are projecting to take on less Local Authority placements over the next 3 years due to low rates being paid by councils

For Care England press enquiries related to this release, please contact Antonella Corby (020) 7492 4843 or email or visit

PAC Report 9 March 2018 CQC:  Regulating Health and Social Care