Capacity Tracker

On this page you can find up to date links, documents and other publications publicly available, we urge you to check our membership page for further information for Care England members only COVID-19 (CAPACITY TRACKER) page.  (for login details members please send email to 

Background to the Capacity Tracker
Capacity Tracker (CT) was originally developed by NECS in conjunction with NHS England and the Better Care Fund to enable the system to better manage hospital discharges by identifying available capacity in care homes. It was identified as a suitable tool for COVID-19 data collection from residential care providers as it was already in use by multiple care providers (such as Care Homes, Hospices and Community Providers) across English Regions. New sections of the tool were created as part of COVID19 emergency (level 4) response which were initially around PPE and COVID19 and Business continuity workforce, admission status etc.

Adopting Capacity Tracker as the tool of collecting COVID-19 information was announced in the government’s ‘Action Plan’ (15th April) and a joint letter (17th April) from DHSC and NHSE&I together with CQC and the Care Provider Alliance. Although this tool continues to be called “Capacity Tracker”, it is no longer just used to highlight vacancies in care homes whilst the pandemic continues.