BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN TZID:Europe/London X-WR-TIMEZONE:Europe/London BEGIN:VEVENT UID:397@careengland.org.uk DTSTART;TZID=Europe/London:20251118T140000 DTEND;TZID=Europe/London:20251118T150000 DTSTAMP:20251121T095627Z URL:https://www.careengland.org.uk/events/service-level-agreements-in-supp orted-living-settings-what-providers-need-to-know/ SUMMARY:Service Level Agreements in supported living settings: What provide rs need to know DESCRIPTION:A recording of the webinar can be reviewed below\, and a copy o f the slides here.\n\nhttps://youtu.be/Nsi-tcduSZg\n\n \;\n\nAre you i nvolved in specialist supported living arrangements?\n\nWhether you're a r egistered provider or a service provider\, getting your Service Level Agre ements (SLAs) right is essential\, but often overlooked.\n\nAttendees join ed us for a practical and insightful webinar where we unpacked the key leg al\, commercial\, and operational considerations that we needed to know wh en negotiating SLAs.\n\nWhat attendees learnt:\n\n An overview of the cur rent supported living market\, including key trends\, risks\, and challeng es\n What can go wrong\, with SLAs and how to avoid common pitfalls\n Be st practices\, for drafting and negotiating SLAs that protect all parties\ n Live Q&\;A session\, your chance to put questions directly to our ex pert speakers\n\n \;\nPlease see question that was not answered during the webinar:\nQ:  “The new supported housing regulatory oversight act it states that all services have to be licensed. Does the panel know who t he licence will sit with\, the landlord or the local Authority “\n\n&n bsp\;\n\nA:  As consulted on earlier this year\, the legislation provides that the local authority must set up a new licencing regime and all suppo rted exempt accommodation will need to be registered with them in order to operate. The person/ entity that needs to obtain a licence is the person “having control of or managing the supported housing” so the vast majo rity of scenarios I’d envisage that this will mean the housing provider (landlord) will be the one that registers with the local authority (as the care provider should be able to demonstrate distance from the housing man agement elements). The expectation appears to be that each “scheme” wi ll need to register – so it won’t be a registration for each unit\, bu t rather for each building / scheme.\n \;\nShould you wish to discuss any of the points raised or have further questions\, please contact:\nDani el Braithwaite – Principal Associate\, Mills &\; Reeve: daniel.braith waite@mills-reeve.com\nMarc Brodie – Commercial Director\, Eden Futures: marc.brodie@edenfutures.org ATTACH;FMTTYPE=image/jpeg:https://www.careengland.org.uk/wp-content/upload s/2025/10/Official-Care-England-Webinar-Templates-33.png CATEGORIES:Care England,Care England Members,Non members END:VEVENT BEGIN:VTIMEZONE TZID:Europe/London X-LIC-LOCATION:Europe/London BEGIN:STANDARD DTSTART:20251026T010000 TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT END:STANDARD END:VTIMEZONE END:VCALENDAR