From:                                         Central Admin <>

Sent:                                           04 May 2021 10:43

To:                                               Louis Holmes

Subject:                                     Freedom of Information Request - FOI003728


Dear Louis Holmes,

Ref: FOI003728

I acknowledge the receipt of your message that was received on 1st April 2021.
The Council has a duty to respond ‘promptly’, or no later than 20 working days which in this case is 4th May 2021.

Please find the response to the following questions below:


  1. Please confirm where you have published online, your Local Authority 2020/21 Over 65 Nursing, Nursing Dementia, Residential and Residential Dementia Fee Rates. Please provide a link to where this communication was published, and a copy of any media sent to Providers evidencing this decision (link)

Contracts The table below is the rate that will be paid by Swindon Borough Council and Swindon CCG in respect of Continuing Health Care (CHC) however does not include an increase in the funded nursing care (FNC). An announcement will be made nationally for the agreed FNC rate for 2021/2022 and will be backdated.





% increase

Residential Standard




Residential Enhanced




Residential Complex




Nursing Standard (excluding FNC)




Nursing Enhanced (excluding FNC)






  1. Please confirm whether you have decided your 2021/22 Over 65 Nursing, Nursing Dementia, Residential and Residential Dementia Fee Rates. (yes/no). Yes


If yes:

  1. When was the decision made (date)? Please provide a link to the dated document confirming this decision (link) To start with uplift from 5th April 2021.
  2. From what date is the 2021/22 fee rate to be applied (date) 5th April.
  3. Where are the rates published currently online for Providers? Please provide a link and a copy of any media sent to Providers evidencing this decision (link) Individual letters were sent out to our Providers.
  4. How were, or are Providers consulted on this decision (free text)? Providers were invited to bespoke meetings in relation to the proposal’s.


  1. For rates which are above the Base Fee Rates published, please confirm:
  1. What percentage uplift or mechanism was applied to each fee or care type for 2020/21 (percentage/free text) 1.8%
  2. What percentage uplift or mechanism is to be applied to each fee or care type for 2021/22 (percentage/free text) 2% for all services apart from LD residential which ranged between 1% and 2.5%


  1. Please provide details of the provider representative association/s that you engaged with on all matters relating to over 65’s care homes:
  1. Association/s name/entity (free text) Contracts
  2. Name of the primary contact (name) Contracts
  3. Email address (email address)
  1. Postal address (postal address) Contracts, Swindon Borough Council, Wat Tyler, SN1 2JH
  1. Contact number (telephone number) 01793 463169


  1. Can you please confirm which Local Authority/Authorities your response is on behalf of: Swindon Borough Council.

If you are unhappy with the service you have received in relation to your request and wish to make a review you should contact:

Customer Services
Civic Offices
Euclid Street

The complaints/review procedure involves a full review by the Information Governance Manager

If you are not content with the outcome of our conclusion, you may apply directly to the Information Commissioner's Office for a decision before contacting the Council. Generally, the ICO cannot make a decision unless you have exhausted the Council's own complaints procedure.

The Information Officer can be contacted at:
The Information Commissioner's Office,
Wycliffe House
Water Lane

If you require any further information concerning this matter please contact me quoting the reference number at the top of the message.

Yours sincerely,


Lisa Carter

Senior Business Support Administrator

Business Support

Swindon Borough Council


Direct line: 01793 464378


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