You’re always busy, aren’t you? At Citation, they get that. That’s why they free up your valuable time by taking away the headache and hassle of ticking off essential HR and Employment Law, Health & Safety, CQC compliance and Cyber security.
For over 25 years, they’ve been dedicated to helping businesses across various sectors with expert solutions. Their mission? To free you from the stress of compliance, so you can focus on what truly matters— providing outstanding care and getting the highest possible regulatory rating.
Who are they?
300+ HR professionals, barristers, solicitors, Health & Safety experts, and care industry experts here for you 24/7
25+ years supporting UK businesses
75,000+ brilliant clients
Rated ‘Excellent’ by their clients on Trustpilot
Their services:
HR and Health & Safety
24/7 expert advice – round-the-clock phone access to expert Health & Safety, HR Employment Law professionals. Whether it’s a quick question or a complex issue, their experts are just a phone call away, ready to provide reliable solutions.
Advice so good, it’s guaranteed – as long as you follow their advice, they’ll defend you against tribunal claims up to £1.5million a year
Atlas, their smart compliance technology – manage essential HR and Health & Safety tasks, training and documentation in one place with the Atlas online hub
Specialist on-site support – annual HR check-ins and site visits delivered by their lovely local consultants
Documentation, sorted – policies, risk assessments, contracts – their experts have them covered for you, so you can focus on what you do best
Care-specific, certified e-learning- to keep your team equipped with the right skills to deliver outstanding care.
Regulatory Compliance
CQC Pro – their online tool that helps you to build the compliance picture of your service in line with the new CQC framework. With everything from automated prompts and actionable guidance to ready-to-use audits and surveys, CQC Pro is the perfect tool to save you time and prepare for inspection.
Care mock inspections – avoid any surprises when the regulator comes to call with mock inspections by Citation’s professional team
Care policies and procedures – keeping your policies up to date can be a headache. Let Citation help! Their care sector professionals research and write policies to comply with current regulations, reflecting best practices and legal requirements
Cyber Security
As the care sector continues to digitalise, implementing robust, preventative solutions is key to keeping your business, data, and people protected. With Citation’s team of cyber experts, they can support you with building resilience, reducing risk, and keeping you compliant through their test, train, and certify approach.
And, as a partner member, you can get all of this for less with preferential rates.
Recommended by Care England
“Citation has an incredibly broad suite of services that are available to the care sector, but what they also have is unparalleled knowledge of the care sector and the care businesses. So what they’re able to do is provide the right information, but in an accessible form in a way that other providers don’t.” – Martin Green OBE, CEO of Care England
Want a taste of their expert guidance? Check out some of their free guides and resources designed for care providers
Care England has been working with Citation for over a decade and together we believe in creating a strong community where care providers can thrive -. Ready to join the 2,600 other care businesses receiving Citation’s expert support? Simply call 0345 844 1111 or click here for more information. Remember to quote ‘Care England’ when enquiring to access preferential rates.
