Digital Blog

Care Quality - Meet The Leaders & Innovators - podcast (16 June 2021)
In this episode, Liam Palmer talks to Daniel Casson about his role within the care sector, including the rise of tech services within the sector.
Click here to listen to the podcast. 


  1. The Five Steps to Digital Transformation

    19 May 2022

    Article written with Care England Supporter Deputy. In a month which saw Secretary of State Sajid Javid highlight three key areas for social care in his speech to the Care England Conference, I want to reflect on one of the three areas he mentioned – Technology. Click here to read more

  2. Digitisation - the value of what clients don't see

    12 May 2022

    Daniel Casson considers how you can gain maximum value from digital transformation of administration functions. Much of the focus on digital transformation in our sector has been on the provision of personal care - care planning, patient records and the like. However, there is much more to caring than providing care because we are subject to a huge amount of paperwork and regulatory oversight. During COVID, things were made harder with rapidly changing rules. As a result, a considerable amount of staff time can be taken up with routine, often manual, admin. Click here to read more

  3. Digital Transformation and Peer-led learning

    8 April 2022

    One of the major lessons that I've learned over the pandemic has been that the best way to encourage development and learning is via peer groups. People learn best from people like them. Click here to read more

  4. How can 5G benefit social care?

    9 February 2022

    Article by Daniel Casson, Advisor on Digital Transformation at Care England Many of the Care England members I talk to are doing their best to integrate innovative digital solutions to give even better care. There is the constant issue of connectivity and internet access. The Department for Culture Media and Sport (DCMS) is doing great work in Building Digital UK. In addition, there is some good guidance on Digital Social Care on Internet Connectivity. One development that could greatly benefit social care is the advent of the Government-supported UK 5G Innovation Network, which contacted me recently. Their comments and the examples they point to are enlightening. Click here to read more

  5. The White Paper: learning from history and healthy Luddism

    31 January 2022

    It is now two months since the Government published the White Paper, "People at the Heart of Care: adult social care reform". The aspiration to realise the full benefits of technology is at the heart of the White Paper, and there is money following it: £150million of new funding over 3 years. Click here to read more

  6. Dispelling data protection myths

    26 November 2021

    As part of the Better Security, Better Care programme, I’ve been helping care groups to navigate their data and cyber security journey – and it’s had some interesting detours. Covid has accelerated the use of digital technology and the recording of medical information so it is more important than ever to ensure you have good data and cyber security arrangements in place. You really don’t want to be distracted by a painful and time-consuming cyber-attack or data breach. Click here to read more

  7. Cyber Security Awareness and social care

    1 November 2021

    October was international Cyber Security Awareness Month, and over the last few weeks I’ve been reflecting on what Care England members are doing to improve knowledge of cyber security within the management and care teams. Click here to read more

  8. The CQC is Listening Presentation given to the CQC Board on Artificial Intelligence (AI)

    4 October 2021

    I recently had the honour of making a presentation to the CQC Board at its new offices just opposite the City of London Stadium in Queen Elizabeth Olympic Park. I was nervous, never having been in front of this august body before and was heartened by the nods of agreement when I was speaking from Kate Terroni, the Chief Inspector for Adult Social Care and from Chris Day, CQC’s Director of Engagement. Click here to read more

  9. The recent funding proposals: a missed opportunity for digital transformation in social care

    13 September 2021

    The government has put forward proposals for social care funding. Of the £36bn promised from the Health and Social Care levy over the next three years, social care is due to receive £5.4bn or £1.8bn/annum. This recent announcement by the Prime Minister represents a missed opportunity, an opportunity to promote greater health and social care integration … and especially integration via digital transformation. Click here to read more

  10. Digital Care Planning: The beating heart and the brain in social care digital transformation

    9 August 2021

    Two big things have happened in the past few weeks which have taken me back to the roots of digital transformation. Both have involved the implementation of digital care plans. Click here to read more