On this page you can find up to date links, documents and other publications publicly available, we urge you to check our membership page for further information for Care England members only COVID-19 (VISITING) page.  (for login details members please send email to

Arrangements for visiting out of the care home - guidance 
Published 1 December 2020 | 15 July 2021, Sets out how care homes can support residents of working age on visits outside of the care home.

Visiting arrangements in care homes -  guidance 
Published 22 July 2020 | 21 June 2021, Sets out how care homes can support families and visitors to visit residents.

Supported living services during coronavirus (COVID-19) - guidance 
Published 6 August 2020 | Last updated 18 June 2021, Guidance for providers of supported living settings.

Care England - Statement of Guiding Principles - The need for decision-making principles 
Updated 01 March 2021
Please click here to download document.

DoLS visiting updates to MCA and DoLS pandemic guidance - guidance 

Published 9 April 2020 | Last updated 27 April 2021 — see all updates
Guidance for health and social care staff who are caring for, or treating, a person who lacks the relevant mental capacity.

Visitors' protocol - CPA briefing for care providers Updated 23 December 2020

CQC on visits to care homes - bulletin 15.10.2020
Follow Government guidance but "discuss visitation as part of individual care plans"