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AI in Social Care: From Hype to Real-World Results

When

21st October 2025    
2:00 pm - 3:00 pm

Event Type

A recording of the webinar can reviewed below.

Ben Dixon, Chief Technology Officer at Sona, joined Care England for a practical discussion on the real capabilities and limitations of AI in Social Care. Attendees heard first-hand how providers were using AI to improve efficiency, safeguard compliance, and support their teams — without losing the human touch.

In this session, our speakers explored:

  • How AI and automation impacted day-to-day operations in Social Care
  • Ways providers integrated AI while maintaining compliance and protecting workforce morale
  • Common myths about AI — and what the technology could (and couldn’t) do in practice
  • Real-world examples of AI helping providers improve quality of care

Participants also had the chance to ask questions, share their own experiences, and connect with other Social Care leaders in the chat.

Should you wish to discuss any of the points raised or have further questions, please contact:

Ben Dixon – Co-Founder and CTO, Sona: ben@getsona.com

Steve Bowler – Digital Transformation Implementation Manager, Greensleeves Care Trust: steve.bowler@greensleeves.org.uk

Susan Weller – IT & Digital Transformation Director, Greensleeves Care Trust: Susan.weller@greensleeves.org.uk