In 2015, BT announced the phased shutdown of ISDN (Integrated Services Digital Network) and PSTN (Public Switched Telephone Network) services. This means that traditional landline connections will be discontinued, and all voice calls will need to be made over the internet (IP-based) in the future.
It is crucial for care homes to prepare in advance by ensuring they have a reliable broadband and telephony service in place. This will provide the necessary speed, bandwidth, and scalability to support daily operations seamlessly.
Additionally, any systems currently connected to a phone line—such as intruder and lift alarms, telecare systems, Emergency Red Phones, EPOS machines, CCTV, or even some half-hourly electricity meters—will also stop functioning and must be upgraded to digital alternatives.
Our session will cover:
- Recent update announcements
- The switchover explained
- Implications for your care home
- What is replacing this and the benefits
- Ensuring you are prepared
- Questions from the care sector
- and much more
Please feel free to forward our invitation over to any of your contacts who will benefit from this informative session.



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