In our next Lunch & Learn session, we will explore what happens after a new enquiry comes in and how care homes can turn initial interest into families choosing their home.
We will be joined by Luke Venn, Director, and Kelly Andrews, Registered Manager at Albert House Nursing Home, who will bring hands-on experience running a high-performing home. They will share the structured approach they’ve developed to enquiry handling, improving conversions and ultimately helping them maintain full occupancy.
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