What to focus on in 2025 to maintain and improve your CQC rating

A recording of the webinar “What to focus on in 2025 to maintain and improve your CQC rating” can reviewed below, and a copy of the slides can be found HERE.

It’s no secret that the care sector is navigating some big challenges – from regulatory changes to workforce shortages. Rising staff turnover and evolving CQC requirements might feel like big hurdles, but they’re also opportunities to take your services to the next level. That’s why we hosted an expert webinar with Citation to help you out.

Mick Feather, Care Business Manager at Citation and ex-CQC inspector delivered an update on CQC inspection changes and what it meant for your business’s success, to help you cut through the noise and focus on what matters most. Here’s what we learnt…

• Key takeaways from 2024 inspection reports to inform forward planning
• The impact of the new CQC single assessment framework and how it affects you
• Practical, actionable tips to maintain and improve your CQC rating in 2025

This webinar helped to untangle the complex and offered clear, realistic strategies to keep care services one step ahead.

Should you wish to discuss any of the points raised or have further questions for our speakers, please contact:

Jessica Frostick – jessicafrostick@citation.co.uk