Fulcrum Care

About us

Shaping better care. Together.

At Fulcrum Care Consulting, we believe every care home has the potential to thrive, delivering not just compliant services, but truly compassionate care. We’re here to unlock that potential.

As the UK’s leading care home consultancy, we’re more than just advisors, we’re your behind-the-scenes partner, your critical friend, your bridge between crisis and excellence. Whether you’re facing a CQC challenge, looking to strengthen governance, or simply want to raise the bar on care quality, we’ll walk with you every step of the way.

Why “Fulcrum”?

A fulcrum is a pivot point, a place where leverage creates movement. That’s what we do. We help you shift from uncertainty to control, from compliance risk to quality assurance, from good to outstanding.

Who we are

We’re a handpicked team of social care experts, former inspectors, registered managers, and sector leaders with over 100 years of combined experience. We’ve been on the frontline of care, in boardrooms shaping strategy, and in the trenches turning around homes on the brink.

But more than that, we’re passionate advocates for high-quality, person-centred care. We know the sector inside out, and we know how to get results.

What we do

From day one, Fulcrum has been focused on supporting care providers to overcome regulatory challenges, boost occupancy, improve ratings, and build sustainable services. Our specialist services include:

CQC inspections support – From mock inspections to factual accuracy challenges, we prepare you for what’s coming, and help you respond with confidence.

Turnaround and interim management – When things go wrong, we step in. Quickly. Compassionately. Effectively.

Governance and oversight – Helping boards and owners introduce robust systems, strategic clarity, and greater accountability.

Complex care and dementia expertise – Tailored support for services that require specialised understanding and deep sector insight.

Staff coaching & leadership development – We don’t just fix issues, we empower your teams to maintain improvements long after we’re gone.

No two homes are the same, so neither are our solutions.

Our leadership team

We’re proud to be led by a dynamic group of sector pioneers:

Tony Thiru – CEO and transformation specialist, known for navigating homes through critical compliance and operational risks.

Trisha Kelly – Operations director bringing decades of real-world care leadership to the heart of our client work.

Karen Johnson – Head of quality, a registered nurse and care expert driven by a passion for safe, effective care.

Our values

Integrity – Honest, evidence-based advice with your best interest at heart.

Excellence – We don’t settle for “good enough.” We aim for outstanding.

Empowerment – Building capability within your teams, not dependency.

Partnership – We work with you, not on you. We succeed when you do.

Recognised. Trusted. Proven.

Our work speaks for itself. From securing improved CQC ratings to winning national awards like “Best turnaround of the year” at the TRI Awards, Fulcrum Care is a name care providers trust when it matters most.

Let’s elevate your care standards

Whether you’re managing a single home or a portfolio of services, Fulcrum is here to help you take the next step. Not just to meet compliance, but to lead with confidence, compassion, and clarity.

📍 Based in London, supporting care services across England, Wales, and Scotland.
📞 Let’s talk: info@fulcrum.care | 020 3411 4014
🌐 Visit: https://fulcrumcareconsulting.com/