With SMART Care Intel, you can recruit like a regulator

Your new Registered Manager can transform your service

CVs often blur dates and outcomes, and external headhunting can be costly. SMART Care Intel provides manager and nominated individual intelligence so you can verify who was in post at inspection and publication, cross reference rating movements, and recruit with evidence before you spend a penny on agencies.

Due diligence in five minutes

1. Search the candidate: Confirm roles and dates across services.
2. Check the timeline: Who was in post six months pre-inspection and at publication?
3. Map outcomes: Look at rating movements during their tenure.
4. Validate scope: Were they a turnaround manager, a stabiliser, or maintaining high performance?
5. Request evidence: Ask for examples that match what the data shows.

Build a simple Register Manager scorecard

• Tenure alignment with inspections/publication
• Trend impact (down, stable, up) across services
• Scale/complexity of services managed
• Evidence of sustained improvement (12+ months)
• References that match the data trail

When to use agencies – and when not to

Agencies are valuable for scarce roles or urgent turnarounds. But with better intelligence you can shortlist directly, reserve agency spend for the hardest posts, and improve retention by matching candidates to the challenge they’ve already proved they can deliver.

Close the loop with targeted onboarding & training

Once appointed, use quiz campaigns to test key knowledge and align expectations in the first month. Link onboarding actions to the mock inspection plan so the new manager can demonstrate early wins.

Next step: run your first search today and build a two-person shortlist this week.

Want to know more about how SMART Care Intel can transform your care home?

Are you a Registered Manager or Quality Lead? Read “SMART Care Intel: Make ‘what good looks like’ practical”.

Are you a Service Leader or Quality Team Manager or Member? Read “SMART Care Intel: From poor to perfect in one sitting”.