Overview of session:
In 2015, the phased withdrawal of ISDN and PSTN services was confirmed, signalling the end of traditional analogue phone lines. As a result, all voice calls and connected services will soon need to operate over an internet-based (IP) connection. While the final switch-off may still feel some way off, preparation cannot be left until the last minute.
For care homes, early planning is essential. Having the right broadband and digital telephony in place ensures you have the speed, resilience and capacity required to support day-to-day care operations, staff communication and critical services without disruption.
Importantly, the digital switchover goes far beyond phones. Many systems still rely on analogue lines, including intruder and lift alarms, telecare and nurse call systems, emergency red phones, EPOS machines, CCTV, and even some half-hourly electricity meters. If these systems are not identified and upgraded in advance, they may simply stop working when analogue lines are withdrawn.
Our session will cover:
- Recent update announcements
- The switchover explained
- Implications for your care home
- What is replacing this and the benefits
- Why you need to plan now to ensure you are prepared
- Questions from the care sector
- and much more



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